Privacy statement

Privacy and cookie statement yourtravelsidekick.com

21 July 2023

Your privacy is of great importance to yourtravelsidekick.com. We therefore comply with the relevant laws and regulations on privacy, including the General Regulation Data Protection Regulation (further: GDPR). This means that we:

  • Clearly define our purposes, before we process your personal data, via this privacy statement;
  • Store as little personal data as possible and only the data necessary for our purposes;
  • Obtain explicit consent for processing your personal data, should consent be required;
  • Implement necessary security measures to protect your personal data. We also impose these obligations on parties processing personal data for us;
  • Respect your rights, such as the right to access, correct or delete your personal data processed with us.

Your data is safe with us and we will always use it properly. In this privacy statement we explain what we at the company yourtravelsidekick.com do with information we learn about you.

If you have any questions or want to know exactly what we track about you, please contact
with yourtravelsidekick.com.

Order processing
When you place an order with us, we use your personal data to process it properly. We may then give your personal data to our delivery service to have the order delivered to you. We will also receive information about your payment from your bank or credit card company. We use your:

  • Name and address details
  • Billing address
  • E-mail address
  • Payment details

We do this on the basis of your consent. We keep this information until your order is completed. We store certain customer data for longer in connection with the legal fiscal retention obligation.

Sending newsletters
We have a newsletter and you are automatically added to the list of subscribers. In the newsletter you will read news, tips and information about our products and services. For this, we use your:

  • Name and address details
  • E-mail address

We do this on the basis of your consent. We keep this information until you cancel your subscription.

The newsletter is sent monthly by e-mail. The content of the newsletter contains among others the following:

  • Travel inspiration, discount codes, news

You can cancel the newsletter subscription at any time. Every newsletter contains an unsubscribe link.

Contact form
You can use the contact form to ask us questions or make requests. For this purpose us your:

  • NAW-data
  • Telephone number
  • E-mail address

We do this based on your consent. We keep this information until we are sure are satisfied with our response.

Advertising
We would like to send you advertising about offers and new products or services. This we do:

  • By e-mail

You can object to this advertising at any time. Each e-mail contains an unsubscribe link.

Location data
Sometimes it is necessary for our company yourtravelsidekick.com to find out where you are. We then ask separately if we are allowed to know this and only if you then give your consent will we receive this information.

For this service, we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google or Apple) do with it. So always read their privacy statements as well.

Provision to other companies or institutions
With the exception of the parties needed to provide the services mentioned above, we will under no circumstances pass on your personal data to other companies or institutions. Except if we are legally obliged to do so (e.g. if the police demand it in case of a suspected crime).

Statistics
We keep statistics on the use of our company, but these data are always anonymised.

Our company includes social media buttons. With these, the operators of these services collect your personal data.

Cookies
Our company uses cookies. Cookies are small files in which we can store information so so that you do not have to fill it in every time. But they also allow us to see that youvisit us again

You can disable cookies through your browser, but some things from our company will then no longer work properly.

We have made agreements with other companies that place cookies about the use of the cookies. However, we do not have full control over what they themselves do with the cookies. So please also read their privacy statements.

Security
Personal data security is very important to us. We ensure that your data are properly secured with us. We constantly adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement
Whenever our company changes, we naturally also need to update the privacy statement. Please note so always note the date above and check regularly for new versions. We will do our best to communicate changes to you.

Your rights
If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact details below. You have the following rights:

  • To be explained what personal data we hold and what we do with it;
  • To inspect the exact personal data we hold;
  • To have errors corrected;
  • To have outdated personal data deleted;
  • To have personal data transferred to another party;
  • Withdrawing consent;
  • Restricting a particular processing;
  • Objecting to a particular use.

Please ensure that you always clearly indicate who you are so that we can be sure that we do not adjust or delete data of the wrong person.

In principle, we will comply with your request within one month. However, this period may be extended for reasons relating to the specific rights of data subjects or the complexity of the request. If we extend this deadline, we will inform of this in good time.

Filing a complaint
If you would like to file a complaint about the use of your personal data, please send an e-mail to contact@yourtravelsidekick.com. We will take up any complaint internally and communicate this further with you.

If you feel that we are not helping you in the right way, you have the right to lodge a complaint with the regulator. This is called the Personal Data Authority.

Contact details
www.yourtravelsidekick.com
De Veste 12 96
8231JX Lelystad
E-mail address: contact@yourtravelsidekick.com

Chamber of Commerce number: 90803272